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Quality Objectives

ELJ Bordet AB

 

ELJ Bordet AB strives to achieve measurable quality objectives in the following areas:


Security of delivery

Our goal is to achieve reliable delivery of 95%.

An order is considered to be correctly delivered if it is delivered under the order's delivery date.

Security of delivery is measured on all supplies and statistics collected monthly.


Quality defect costs

Our goal is to quality defect costs must be less than 1% of turnover.

The goal is achieved by all following the procedures and instructions applicable to the operations of the company.

All incident reports are filed.

All actions taken are documented and filed.

Statistics are collected on a monthly basis.


Customer Satisfaction

The main stakeholders in our company are our customers.

In connection with any delivery the packing slip is settled against the order confirmation and signed by whom dispatches the freight.